Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.roussakisjewelry.gr (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).We are aware of our responsibility to protect your personal information and take this very seriously. We fully respect your personal data and ensure that the company is in compliance with the provisions of EU Regulation 2016/679 and of relevant Greek Law 2472/1997 on “Protection of the individual from processing of Personal Data”, Greek Law 3471/2006 on “Protection of Personal Data and privacy in electronic communication” and EU Regulation 2016/679. In any case, the Company confirms that any collection, processing or/and saving of your personal data is in accordance with the law. Personally identifiable information is collected on Roussakis Jewelry official website only when it is voluntarily provided by a visitor/user. Our company shall not knowingly provide your name and address (or any other contact information) to any third party without your prior consent, unless:

• Ordered to do so by a court or other governmental agency.
• The user has made an order. In this case, the cooperating Courier enterprises shall be provided with the customer’ s name and personal address for the safe and prompt delivery of products.

We use personal information held about you to provide you with the services or information requested by you. In addition, we use this information for internal customer administration, as well as to send you material relating to us or updates of Roussakis Jewelry. We retain personal data as long as it is required for us to fulfill the purposes outlined above, unless otherwise required or permitted by law .

 

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads  

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Cookie Policy

We use cookies to improve your experience when you visit our website www.roussakisjewelry.gr. A cookie is a small text file, which is saved and stored on your device (computer or mobile), when you visit a website, to the effect that it identifies and consequently remembers your display preferences over a specific period of time.

 

Types of cookies used by this website

 

1. Technical or functional cookies

These allow you to browse the website and use the features provided. They collect information about your device and settings to the effect that you acquire customized and enhanced website content and services. All such data is collected and processed anonymously.

1. Performance cookies

They provide us information about visitors’ usage patterns as well as they identify errors encountered, helping us improve the overall website experience and its performance. All such data is collected and processed anonymously.

 

How to control cookies

You can instruct your browser to refuse cookies from our website. In this case, you may however have to update your settings /preferences manually each time you visit our website and on each individual device.

This policy is effective as of May 25th 2018

 Payment Security

"Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully'

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@roussakisjewelry.gr