Refund policy

All the pieces of our collections are custom made for each order and are not refundable. 

If you are unhappy with the product you have purchased from us, we’re here to help.

Our returns policy gives you 10 calendar days to return an item purchased online from the date you received it for a different item of equal or higher value.

You will be responsible for paying your own shipping costs for returning your item and shipping costs are not refundable. If you are shipping an item over, you should consider using a trackable shipping service as we cannot guarantee that we will receive your returned item.

To be eligible for an exchange, your item must be unused and in the same condition you received it. Your item must be in the original packaging.

Returns will only be accepted if labels and original packaging are fully intact and in a resalable condition. 

All exchanges are subject to availability. Faulty items will be replaced by the same type of product. Items purchased from our e-shop cannot be exchanged at our physical stores.